Terms and Conditions
To avail the products and services offered at queens.com (here in after referred to as “website”), the users of the website (here in after referred to as “you” or “your”) must agree to the following terms and conditions (hereinafter referred to as “terms”).
If you visit, shop, or browse the website, you accept these terms and conditions. If you disagree with any part of the Terms and Conditions or/and Privacy Policy (please refer to Privacy Policy), please do not use our website. Please review our Privacy Policy, which also governs your visit to Queens, to fully understand our practices.
1. INTRODUCTION
In using the services of the website, you are deemed to have accepted the terms and conditions listed below:
All products, services, and information displayed on the website constitute an “invitation to offer." Your order for purchase constitutes your "offer,” which shall be subject to the terms and conditions listed below.
Queens reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Queens prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
2. USE OF THE WEBSITE
You may use the website only for your own non-commercial personal use and in compliance with these terms. You are responsible for your own communications, including the transmission, uploading, or posting of information to the website, and are responsible for the consequences of such communications. Any other use of the website requires prior written consent. You may not otherwise copy, modify, or distribute the contents of this website without prior written consent. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the website, in whole or in part.
Queens requires you to agree not to use the website and specifically prohibit any use of the website for any of the following purposes:
Posting, communicating, or transmitting any material that infringes on any intellectual property, publicity, or privacy rights of another person or entity;
Posting any information that is untrue, inaccurate, or not your own;
Engaging in conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law or regulation;
Attempting to interfere in any way with the website’s network security or attempting to use the website to gain unauthorized access to any other computer system; and Using the website to drop-ship merchandise to third parties
3. ELIGIBILITY OF MEMBERSHIP
Use of this website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including un-discharged insolvents, etc., are not eligible to use the site.
4. ORDER PROCESSING
- Orders received are usually processed within 3-5 business days. For the purpose of these terms, the term “business days” shall mean a day not being a Saturday or Sunday, or a day on which banks in India are open for normal banking business.
- Queens is not responsible for any delay in deliveries by the partnering courier company. If we anticipate a significant delay in the shipment of your order, we will contact you via email or telephone.
5. ACCOUNT AND REGISTRATION OBLIGATIONS
“Your information” is defined as any information you provide to us in the registration, buying, or listing process, in the feedback area, or through any email feature. We will protect your information in accordance with our privacy policy. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Queens shall not be liable to any person for any loss or damage that may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you can email us at Labelenshop@gmail.com or call us at +91-8800408800 (Mon-Saturday, 10:00 a.m.–6:00 p.m. IST).
If Queens has reason to believe that there is likely to be a breach of security or misuse of the website, we may require you to change your password, or we may suspend your account without any liability to Queens.
You also agree to:
Provide true, accurate, current, and complete information about yourself in the Queen registration form (such information being the “Registration Data").
Maintain and promptly update the registration data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current, or if Queens has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or not in accordance with the User Agreement, Queens has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.
6. PRICING INFORMATION
While the website strives to provide accurate product and pricing information, pricing or typographical errors may occur. Queens cannot confirm the price of a product until after you place your order.
In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Queens shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, Queens may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted, and Queens will have the right to modify the price of the product, contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Queens accepts your order, the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Queen's dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
We strive to provide you with the best prices. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice.
7. CANCELLATION BY THE QUEENS
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your card account.
8. CREDIT CARD DETAILS
You agree, understand, and confirm that the credit card details provided by you for availing of services on Queens will be correct and accurate, and you shall not use a credit card that is not lawfully owned by you, i.e., in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on Queens. Your credit card information never reaches Queens; we just get pass, hold, or fail messages from our payment gateways. The said information will not be utilized and shared by our payment gateways or Queens with any of the third parties unless required for fraud verifications or by law, regulation, or court order. Queens will not be liable for any credit card fraud. The liability for using a card fraudulently will be on you, and the onus to ‘prove otherwise’ shall be exclusively on you.
9. FRAUDULENT OR DECLINED TRANSACTIONS
Queens reserves the right to recover the cost of goods, collection charges, and legal fees from persons using the site fraudulently. Queens reserves the right to initiate legal proceedings against such persons for fraudulent use of the site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
10. INDEMNIFICATION
You agree to indemnify, hold harmless, and defend Queens, its parent, subsidiaries, divisions, and affiliates, and their respective partners, employees, agents, and affiliates from any and all claims, liabilities, damages, costs, and expenses of defense, including attorneys’ fees, in any way arising from or related to your illegal use of the Website, your violation of these Terms or the Privacy Policy, defamatory or infringing content posted to the Website by You, or your violation of any law or the rights of a third party.
11. ELECTRONIC COMMUNICATIONS
When you visit the website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
12. MODIFICATION OF TERMS AND CONDITIONS OF SERVICE
Queens may at any time modify the Terms and Conditions of Use of the Website without any prior notification to you. You should regularly review the Terms and Conditions on Queens. In the event the modified terms and conditions are not acceptable to you, you should discontinue using the service.
However, if you continue to use the service, you shall be deemed to have agreed to accept and abide by the modified Terms and Conditions of Use of this site.
13. GOVERNING LAW AND JURISDICTION
Unless otherwise specified, the material on this site is presented solely for the purpose of sale in India. These Terms of Use and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Republic of India. You agree that all claims, differences, and disputes arising under or in connection with or in relation to the Site, the Terms of Use, or any transactions entered into on or through the Site or the relationship between you and Queens shall be subject to the exclusive jurisdiction of the courts in New Delhi, India, and you hereby accede to and accept the jurisdiction of such courts.
Queens makes no representation that materials on the site are appropriate or available for use in countries other than India. Users who choose to access this site from countries other than India do so at their own risk, and we are not responsible for the supply of products or services to countries other than India or for being in compliance with laws outside India.
14. REVIEWS, FEEDBACK, AND SUBMISSIONS
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted, or offered to Queens on or by this Website or otherwise disclosed, submitted, or offered in connection with your use of the Website (collectively, the “Comments”) shall be and remain Queens property.
Such disclosure, submission, or offer of any comments shall constitute an assignment to Queens of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the comments.
Thus, Queens owns exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments.
Queens will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display, and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Queens is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay you any compensation for any comments; or (3) to respond to any comments. You agree that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the site will be or contain libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam.”.
15. COPYRIGHT AND TRADEMARK
Queens expressly reserves all intellectual property rights in all text, programs, products, designs, processes, technology, content, and other materials that appear on the website.
Access to the website does not confer and shall not be considered as conferring upon anyone any license under any of Queens or any third party’s intellectual property rights. All rights, including copyright, on the website are owned by or licensed to Queens or third-party suppliers. Any use of the website or its contents, including copying or storing them in whole or in part, other than for your own personal, non-commercial use, is prohibited without the permission of Queens. You cannot modify, distribute, or re-post anything on this website for any purpose.
Queens names and logos, all related products and services, and Queens slogans are the trademarks or service marks of Queens. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on the website. Access to the website does not authorize anyone to use any name, logo, or mark in any manner.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of the website (collectively, the "Contents"), are intended solely for personal, non-commercial use.
You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of or exploit in any way, in whole or in part, any of the contents, the site, or any related software.
Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the contents on the website is strictly prohibited. Unless otherwise noted, all contents are copyrights, trademarks, and/or other intellectual property owned, controlled, or licensed by Queens, one of its affiliates, or by third parties who have licensed their materials to Queens and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on the website is the exclusive property of Queens and is also protected by Indian and international copyright laws.
16. THIS USER AGREEMENT IS EFFECTIVE UNLESS TERMINATED BY EITHER YOU OR Queens
You may terminate this User Agreement at any time, provided that you discontinue any further use of the Website.
Queens may terminate this User Agreement at any time and may do so immediately without notice and accordingly deny you access to the Website. Such termination will be without any liability to Queens.
Upon any termination of the User Agreement by either you or Queens, you must promptly destroy all materials downloaded or otherwise obtained from the Website, as well as all copies of such materials, whether made under the User Agreement or otherwise.
17. ENTIRE AGREEMENT
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Queens with respect to Queens sites and services, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Queens with respect to Queens sites and services.
Queen's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
You agree and confirm:
In the event that a non-delivery occurs on account of a mistake by you (i.e., a wrong name or address or any other wrong information), any extra cost incurred by Queens for redelivery shall be claimed from you.
That you will use the services provided by Queens, its affiliates, and contracted companies for lawful purposes only and comply with all applicable laws and regulations while using the website and transacting on the website.
You will provide authentic and true information in all instances where such information is requested of you. Queens reserves the right to confirm and validate the information and other details provided by you at any point in time. If, upon confirmation, your details are found not to be true (wholly or partly), Queens has the right, in its sole discretion, to reject the registration and debar you from using the Services of Queens and/or other affiliated websites without prior intimation whatsoever.
You are accessing the services available on the website, transacting at your own risk, and using your best and most prudent judgment before entering into any transaction through the website.
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
Before placing an order, you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description.
You may not use the website for any of the following purposes:
Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability, or otherwise breaches any relevant laws, regulations, or code of practice.
Gaining unauthorized access to other computer systems.
Interfering with any other person’s use or enjoyment of the website.
Breaching any applicable laws.
Interfering or disrupting networks or websites connected to the website.
Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.